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Accessibility
Accessibility statement
We want this website to work for everyone. If something on this site is hard to read, hard to use, or unclear, please tell us and we will fix it.
Last updated 19 May 2026
Our commitment
Our commitment
together² commits to WCAG 2.2 Level AA across every page of this site. WCAG (the Web Content Accessibility Guidelines) is the international standard for web accessibility. We build to that standard and we test against it before every release. Accessibility is not a feature. It is a baseline.
What we have built into this site
What we have built into this site
Keyboard navigation
Every link, button, form field, and menu can be reached and used with the Tab and Enter keys.
Readable text
Body text is at least 18 pixels. Headings are larger. Line lengths stay below 65 characters for easier reading.
Touch targets
Every button is at least 44 by 44 pixels. Important buttons are larger.
Focus indicators
When you Tab through this site, the focused element is outlined in purple, with clear contrast against the background.
Colour contrast
Body text contrast is at least 4.5 to 1 against its background, meeting the WCAG AA standard.
Alt text on images
Meaningful images have written descriptions for screen reader users. Decorative images are hidden from screen readers.
Plain English content
We write in short sentences. We define jargon and government terms inline. We avoid abbreviations on first use.
What we are still working on
What we are still working on
We are not finished. These are the things we know are not yet at the standard we want them to be.
- Auslan video summaries for our key pages. In progress.
- Captions on all video content. Rolling release.
- Easy Read versions of pages beyond the main service pages. We are adding pages to the Easy Read library as we go.
If something we have missed is blocking you from using this site, please tell us. Email accessibility@together2.org.au or call 02 9556 9500. The contact below is also linked.
How to tell us something is not working
How to tell us something is not working
- Phone
- 02 9556 9500
- Visit
- 754 Darling Street, Rozelle NSW 2039
We will respond within two business days. If the issue is urgent or is blocking you from getting a service from us, tell us in your message and we will treat it as urgent.
Escalating to the NDIS Commission
If you are an NDIS participant
If you are an NDIS participant or family member and you are not happy with how we responded, you can contact the NDIS Quality and Safeguards Commission directly. You do not need to complain to us first.
- Phone
- 1800 035 544
- TTY
- 133 677
- Translating and Interpreting Service
- 131 450
Technical details
Technical details for assistive technology users
This site is built with semantic HTML5. Where appropriate, ARIA attributes are used to clarify roles and relationships for assistive technology.
We manually keyboard-test every page before release. We are working towards regular testing with axe-core, the WAVE accessibility evaluation tool, and screen reader software.
If you use an assistive technology that does not work well with this site, please tell us which technology and which page. We will work to fix it.
Help us make this better.
Every report makes the next version of this site work for more people.